Presenting Lucknow Chikankari from Shaan-e-Awadh

Customer Services

General Size Guide

Please note that these are general measurements irrespective of the actual item, and that all measurements mentioned below are in Inches, and that these are handmade items hence there could be a difference of 0.5-1 inch approx. in the delivered item, in some cases.
Size guide is also mentioned on the product page which is more accurate to that specific item.
1" inch = 2.5cm

WOMEN
SizeChestWaist
X-Small (36) 36" 38"
Small (38) 38" 40"
Medium (40) 40" 42"
Large (42) 42" 44"
X-Large (44) 44" 46"
XX-Large (46) 46" 48"
3X-Large (48) 48" 50"
4X-Large (50) 50" 52"

Shipping & Delivery

We usually dispatch products within 48hrs after verifying the payment. We use good quality packaging material to prevent any damage to the product being shipped.

Service Providers

  •  Cash on Delivery (COD) (India only) -> Not Available
  •  Prepaid Orders (for India) -> DTDC
  •  International Prepaid Orders (for outside India) -> DTDC

Delivery Time

  •  India (J&K and North East) -> within fifteen working days from the date of dispatch
  •  India (North India) -> within seven working days from the date of dispatch
  •  India (Rest of India) -> within ten working days from the date of dispatch
  •  International (outside India) -> within fifteen working days from the date of dispatch

Please note

  •  Worst case scenario for any order should be considered as twenty working days from the date of dispatch of the order for any location.
  •  Please note that the Logistic provider would be solely responsible for delay in delivery as we do not have any control over their way of working.

 

Privacy & Security

All data provided by customer is only used for sales related things. We do not provide any kind of customer data to any third party.

Returns & Replacements

Good once sold would not be returned unless there is a manufacturing defect. We will replace the defected item with a newer one at no additional cost. For size related queries, please refer to the sizing and measurement details mentioned on the particular product page, before buying.

Payment, Pricing & Promotions

Product prices are depend on the kind of Chikankari work done, cloth quality and item. All prices are competitive based on current market rates. We accept payment via Debit Cards, Credit Cards and NetBanking as supported by the payment gateway. All offer and promotional activities can only be found on the site itself on various product pages only.

Viewing Orders

Registered customers can view their order history and order status by logging into their My Account customer panel. However, an email is automatically rolled out on every successful purchase made, containing all order related details. Please use the Order ID mentioned with each order for all sales related queries.

Updating Account Information

Registered customers can view and edit their personal details by logging into their My Account customer panel. Customers can also manage their Address book in the same My Account section.